Refund and Returns Policy

🛍️ Kuuzaware Refund Policy

At Kuuzaware, customer satisfaction is our top priority. If you’re not entirely satisfied with your purchase, we’re here to help.

💡 Eligibility for Refunds

We accept refund requests under the following conditions:

• The item was purchased directly from Kuuzaware.com
• The request is made within 14 days of delivery
• The item is unused, in its original packaging, and in the same condition as received

🚚 Return Process

To initiate a return, please follow these steps:

1. Contact our support team at support@kuuzaware.com with your order number and reason for return
2. Wait for our team to provide return authorization and instructions
3. Ship the item back to the return address provided

> Note: Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).

💸 Refund Timeline

Once we receive your returned item, we will:

• Inspect the product within 3 business days
• Notify you of the approval or rejection of your refund
• If approved, process the refund within 5-7 business days to your original payment method

🚫 Non-Refundable Items

The following items are not eligible for refund:

• Digital downloads or gift cards
• Items marked as final sale
• Customized or personalized products

🙋 Need Help?

If you have questions about your return or refund, contact our friendly support team at support@kuuzaware.com — we’re happy to help!